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The Emirates Airlines Dubai Office offers extensive information and support about the airline's baggage policy. Passengers can check what their checked and cabin baggage allowance is, which is class and destination dependent. Economy Class travelers normally have a bag allowance of between 25 to 35 kilograms, whereas Business and First Class passengers have more generous limits. Carry-on bags are also governed by size and weight allowances. The Dubai office assists with overweight baggage charges, special items such as sports equipment, and information regarding restricted items. It also assists in matters of lost or delayed baggage, providing timely assistance to passengers.